in 2007, my UK ISP (Telewest) was taken over by Virgin Media

Telewest Blueyonder were ok, and i was happy to recommend them to friends

Virgin are not ok, and i don't recommend them -- most evenings they throttle back my internet access by 75% or more -- also the quality of technical support has droppped, and calls to them are no longer free, but are charged at a premium rate

so it looks like i'm going to have to get my BT line reconnected and find another ISP (sigh!)

my verdict on Virgin Media? - they are crap!